Pesona Alam Resort & Spa
ما يقوله الضيوف
The hotel is up to standards, has good room, excellent breakfast. The staff is very polite.
Ahmed
ديسمبر ٢٠٢٤
We had a fabulous 10 days here. Discounts on everything because we were “long stay guests”. Staff were so nice, friendly, professional and accommodating. Views are spectacular and no shortage of things to do. We didn’t get through all on offer, because we were determined to relax. The restaurant manager, Joseph, had a very good handle on English and made every effort to ensure we were happy, having fun or enjoying our food. We felt we got to know him, and will miss him dearly. Sefa and Tina were also a delight to see each time we went for a meal in the Banyan Restaurant, and like all Pesona staff, never made us feel at fault during clumsy English exchanges. I’d like to learn some Indonesian and return some day. Great for families (with young kids or teens) or couples. If you enjoy good food, nature and a little luxury, you can’t go wrong with Pesona Alam.
Meghan
أكتوبر ٢٠٢٤
•Location is nice with nice view from everywhere at the hotel • the staff very kind and polite at the reception especially Mr. Ahmed (Abu Mohammed) he is very helpful • restaurant have great arrangement and food distribution with variety of food for all nationalities and ages. Restaurant staff very polite and helpful we met (Siffya) she was helpful and greet full.
Badar
أغسطس ٢٠٢٤
the staff are nice , the view is great, many activities for kids are available,and location is very close to Safari puncak.
Maha
أبريل ٢٠٢٣
I recently had the pleasure of staying at Pesona Alam Resort, and it was an outstanding experience from start to finish. The staff were incredibly friendly and helpful, making us feel right at home. They went above and beyond to ensure our stay was enjoyable. One of the highlights for our family was the heated children's swimming pool, set at a perfect 32 degrees. It made for hours of fun for the kids! The kids' corner was also fantastic, offering plenty of activities to keep them entertained. The resort itself is vast, with a range of facilities that truly require a full day to explore. From beautiful gardens to various recreational options, there’s something for everyone. Overall, I highly recommend Pesona Alam Resort for a memorable family getaway!
Ahmed
سبتمبر ٢٠٢٤
Our villa was very nice and clean. They also served some snacks and beverages for free! The kids were thrilled coz our villa was very near to the pool. The rooms were very comfy. They provided stove, cooking utensils, microwave and free flow mineral water. The surrounding were the best! It's calming with fresh air. You can stroll around the complex of Pesona Alam (there are 2 hotels, nice cafe and The Lake House resto) with your family in the morning or afternoon to enjoy the serenity of nature.
Khoiriyah
يوليو ٢٠٢٤
The best thing was the quick response from the kind very friendly duty manager MR. Pian’s by changing our Villa due to phone issue.., who was always there for any small need ( I really appreciate his effort ) The garden view where the Villa is The hotel lobby and Mountain View is very nice The mini zoo it’s perfect and had many nice animals which can be fed by kids for some entrance money
Hussein
فبراير ٢٠٢٤
The place is very nice with friendly staff but one was so exceptional among all and her name was Syiffa. Her smile and friendly attitude makes you like the whole environment. When we tried to pay by card and payment failed several times, she was clever enough and brought another bank device where things went so smooth. She is thoughtful and knows how to deal with guests. I would like to thank the Hotel management for hiring so likable person like Syiffa. Salih Saudi Arabia
Salih
أغسطس ٢٠٢٤
The view is breathtaking! Food was excellent! The villa is very spacious, with beautiful garden with complete amenities, swimming pool is also excellent! The lobby is also offering beautiful view! Excellent!
Elia
يونيو ٢٠٢٢
Location with a nice view from balcony in right wing , Great Breakfast with many options and high quality beverages included , Helpful staff
Salah
يونيو ٢٠٢٣
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